Login. Single Sign On More Info > Watch It. By integrating voice, video, chat, contact center, and enterprise-class API solutions into one global, secure, reliable cloud communications platform, people are more connected and productive no matter where they are in the world. Download the apps. Switchboard Pro is an optional add-on feature for 8x8 Work business phone service. Create an account in minutes by providing a few details about your business. 8x8's business phone services connect teams across channels and around the globe, giving you access your most critical information securely, from any location. Learn more here. The Call Queue report provides a real-time view of call activity in any designated call queue within the 8x8 phone cloud system. In a web browser, visit the 8x8 Login Page Enter your 8x8 username and password Click on the Switchboard application icon With a worldwide distributed network you can connect to offices anywhere under the same communication system. © 8x8,{{'inc'|translate}}. Get a dedicated business number with unlimited nationwide calling plus video conferencing and chat for $12/month. It offers better call management capabilities to front desk receptionists and improves caller experience. If the right side of the page remains blank after logging in to Switchboard, the resolution is to clear browser cache and cookies. You can also create a greeting that can be used across multiple receptionists which helps the greeting stay consistent. Switchboard Pro. Collaborate with confidence using the most secure, global video conferencing solution. 8x8 Network; Resources. 8x8 Professional Services for Business Phone Systems, 8x8 & COVID-19: Protecting Our Business and Yours. Add some items to your cart! Login By Logging in, you accept our End User Terms of Use. Once you’ve logged in, you’ll be able to access your contacts, meetings, telephone, fax, personal history, and settings from one location. All-in-One Communications. Log In. From call activity reporting to AI-driven speech analytics and virtual agents, 8x8's unique ability to bring together and analyze data from across all your communication touch points provides unique insights that drive productivity improvements, cost savings and revenue growth. Media Repo; Alerts Carousel; Knowledge Team Mix and match to address your unique business needs in the most cost-efficient way. Purchase an 8x8 X Series annual plan and get up to 25% off and 3 months free on the industry’s most powerful unified communications platform. {{'chooseExtn'|translate}} {{selectedLanguageLogin}} Welcome! More Info > Switchboard User List Does Not Load - 8x8 Support We look forward to hearing from you. {{chat.name}} {{chat.fqExtension}} {{msg.alias}}: {{msg.text}} Resources to maximize your communications investment, One cloud solution for phone, video, chat and more. Products & Services. 8x8 offers multiple classroom, VILT and self paced courses focusing on both sales and technical product enablement with accompanying accreditations and certifications. Switchboard Pro. Manage your business from anywhere with 8x8 Work for Mobile Switchboard Pro Use Case Examples. Robust, reliable, secure and integrated cloud PBX phone, Video meetings for a collaborative workspace, Unified messaging across mobile and desktop devices, Design better customer experiences with an intelligent, collaborative solution, Extend capabilities with seamless API integrations. Account: Phone and Fax Lines Help: Below are your 8x8 services for this account. 8x8 apps for desktop and mobile allow you to bring business communications with you everywhere you go. Search Search Go back to previous article. •Watch for 8x8 Welcome email with Virtual Office login & links •Login to Virtual Office and open Switchboard Pro OR •Login to Switchboard Pro via the login.8x8.com page, and use with your desk phone Manage calls from the online switchboard which automatically transfers callers to … Browse our courses. My Services Callstats.io Contact Now Express Meetings Jitsi as a Service 8x8 Connect 8x8 Work for Web Beta. 3 styles with inline editable feature. This browser-based software works in tandem with a Polycom IP phone. Virgin Media Business now able to offer 8x8 leading cloud communications platform to its business customers across the UK. Discover what Account Manager can do for you. 3 styles with inline editable feature. The search box is automatically focused when the page loads so agents can type immediately and find contacts to call directly. Switchboard Pro ’s sophisticated call processing capabilities and insights allows receptionist to efficiently handle both internal and external caller’s needs in getting to the right resources quickly. Sign in; Expand/collapse global hierarchy Home ... Log in to your 8x8 Application Panel. ... Switchboard Pro. 8x8 Switchboard Pro is a flexible and easy-to-use browser based application for 8x8 Virtual Office users. Cart is empty. Analytics for 8x8 Work. My Services Callstats.io Contact Now Express Meetings Jitsi as a Service 8x8 Connect 8x8 Work for Web Beta. Interface. Account Manager users: The profile assigned to Switchboard also needs to be assigned to an extension. Log in to 8x8 Work for Web . Manage your business from anywhere with 8x8 Virtual Office on Windows and Mac. Set up Switchboard Pro. Switchboard access is limited to a single user per license. 3. Developer Support Training. Log in to ContactNow Support. Bring voice, video and chat to the applications you use every day. A user can access Switchboard on several computers and share one subscription license, as long as only one concurrent session is running. Products & Services. Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube. Contact sales to purchase training units and discuss instructor-led course availability. 8x8’s training curriculum raises partner awareness and adoption of 8x8’s UCaaS and CCaaS solutions, while equipping Wholesale and VAR partners with the additional knowledge and skills to deploy and support 8x8 solutions. Sponsored by 8x8. Forgot Password? Virtual Office Account Mgr. Make call management easy and efficient. 8x8, Inc., a leading integrated cloud communications platform, today announced a partnership with Virgin Media Business, one of the UK’s largest business data network providers and supplier of business communications solutions to more than 50,000 UK businesses. It gives a comprehensive report on call centers’ activities, which is great for managers or supervisors to monitor employees’ performance in a single dashboard view. Please make sure your Web browser allows cookies. 2. The company purchases one Switchboard Pro license to be shared by multiple employees. If you have questions about 8x8, please contact us at any time. There's a plan for everyone. ... What is 8x8 University? LOG IN 1. Enter your 8x8 username and password. The Switchboard provides a quick way to find contacts and direct incoming calls to them. Local Number Porting & Direct Dial Number. Login to your Virtual Office online with your 8x8 login and password. Login By Logging in, you accept our End User Terms of Use. If your company uses Single Sign On (SSO), you can log in from your application panel. Login. Session not found. 8x8 University is your one-stop solution to all your training needs. All Steps. The following use case describes the way you can share a … Products & Services. Remember Me The following are use case examples for creating receptionist roles using 8x8 Switchboard Pro:. See Current System Status. Developer Support Training. In this video, I walk you through the basics of what you need to know to successfully order new equipment and change acct info. In your preferred browser, go to https://sso.8x8.com/login/switchboard. Account Manager users: The profile assigned to Switchboard also needs to be assigned to an extension. Contact us for 24/7 support via web, chat, form or phone. Login My Services Callstats.io Contact Now Express Meetings Jitsi as a Service 8x8 Connect 8x8 Work for Web Beta Search site. Switchboard. Remember Me. Support work from anywhere agents and deliver exceptional customer experiences. Authentication methods 8x8 Username and Password. Visit our FAQ > Want to view more videos? Additional Switchboard licenses must be purchased to run multiple concurrent Switchboard sessions on different computers. 8x8’s platform and patented technology deliver of a consistent end user experience over inconsistent networks, supported by an end-to-end SLA that covers both uptime and call quality. To access the Switchboard, click on the Switchboard tab from the Agent page.. 8x8 University offers a comprehensive overview of our products and features through free online training. From within the 8x8 Admin Console you can assign User permissions for Switchboard Pro. Co-Browse Help | sgs-ocx-css-team. From physical security to data at rest or in motion, 8x8 is protecting your business using the highest levels of security and compliance policies and procedures - verified by 3rd party security and compliance certifications. Work from anywhere, using any device, with a secure and reliable video conferencing, chat, and business phone solution. Login My Services Callstats.io Contact Now Express Meetings Jitsi as a Service 8x8 Connect 8x8 Work for Web Beta 8x8's business phone systems deliver affordable, cloud-based voice, video, messaging, and contact center solutions, helping you serve customers anytime. Search Feedback; Service Cloud; CN Support Tool: US; CN Support Tool: UK; Ops Tools; Peoplesoft CRM; 8x8 KCS Content Standard; 8x8 University (Internal) 8x8 University (Public) 8x8 Connect: Support; 8x8 Global Variables; MindTouch Native Article Search; Admin. Search box is automatically focused when the page loads so agents can type immediately and find to! 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